Returns & Refunds

Effective October 22, 2026. This policy applies to purchases from BODE COMMERCE LLC and does not reduce any mandatory consumer rights.

30-day returns

Request a return within 30 calendar days after delivery by emailing your order number and the items you wish to return. Send approved returns within 14 days of receiving our instructions. Items must be unused, unwashed, with original tags and included packaging. Trying on clothing indoors is acceptable. We do not require an original shipping box if the product is otherwise protected.

Exceptions

Opened personal-care products, pierced earrings with a broken hygiene seal, customized goods, and gift cards are excluded from change-of-mind returns where permitted by law. Any final-sale restriction must be clearly disclosed on the product page before purchase. These exclusions do not apply to defective, damaged, or incorrectly supplied items.

Return shipping

For a change-of-mind return, you pay the return postage. Use a trackable method and retain the receipt. We cover reasonable return shipping for items that are defective, damaged on arrival, or sent incorrectly. Contact us before posting so we can provide the correct instructions. No restocking fee is charged.

Refunds and exchanges

We inspect returned items and notify you of the result within five business days of receipt. Approved refunds are issued to the original payment method within seven business days; your bank may take additional time to display the credit. Original outbound shipping is not refunded for change-of-mind returns unless required by law. Where we are responsible for the issue, we refund the affected purchase and applicable shipping charges. For an exchange, request a return and place a separate order when the replacement is available.

Cancellations and problems

Contact us as soon as possible to cancel an order before dispatch. If already dispatched, use the return process. Please report damage or incorrect goods promptly with photographs if available; a delayed report does not remove statutory rights. If a refund appears late, contact us and your payment provider.

BODE COMMERCE LLC
3631 S BLUE GROUSE DR, YUMA, AZ 85365, United States

Email support@bodecommerce.store for products, shipping, returns, and privacy inquiries. Customer care: Monday–Friday, 9:00 am–5:00 pm Arizona time, excluding holidays. We aim to respond within two business days.